safepic Terms of Use
Effective date: 6 July 2026
This English version is provided for users who use safepic in English. The
Polish version dated 6 July 2026 is the canonical source text. If there is
a discrepancy, the Polish version prevails to the extent permitted by
mandatory law and without limiting mandatory consumer rights.
1. General provisions
-
The service operates under the name safepic and is
available in particular at
safepic.app and
drive.safepic.app.
-
The service provider is
Supplier Patryk Sęk-Heljasiński, sole proprietor Patryk
Sęk-Heljasiński, address: Czerwonka-Parcel 4, 96-500 Czerwonka-Parcel,
Poland, Polish tax ID (NIP): 8371868079, REGON: 385776653.
-
The Service Provider can be contacted at
contact@safepic.app and by telephone at +48 508 444 076.
-
These Terms govern the use of safepic by Users and Recipients and
constitute terms for electronically supplied services.
-
The Service may be offered in countries supported by Stripe Managed
Payments, except countries excluded by the Service Provider,
Stripe/Link, or applicable law.
-
In relation to a Consumer, these Terms do not limit mandatory rights
available in the country of the Consumer's habitual residence.
2. Definitions
For the purposes of these Terms:
- User means a person who has a safepic Account.
-
Consumer means a natural person using the Service for
purposes not directly related to that person's business or professional
activity.
-
Entrepreneur with consumer rights means a natural
person entering into an agreement related to business activity where the
agreement is not professional in nature for that person, to the extent
consumer protection laws grant that person consumer protection.
-
Business User means a User other than a Consumer or
Entrepreneur with consumer rights who uses the Service in connection
with business or professional activity.
-
Content Provider means a User who is a photographer,
graphic designer, photography studio, or graphic studio and supplies
owned or properly licensed Content for protected streaming access by
designated Recipients.
-
Account means an individual User account in the
Service.
-
Album means a set of Photos together with related data,
derivative materials, and features.
-
Photo means an image file uploaded by a User, including
a photograph, graphic, illustration, or visual design saved in a
supported format.
-
Derivative Materials means a video, thumbnail, cover
image, or other technical material created from Photos to provide the
Service.
-
Content means Photos, Derivative Materials, Album
names, comments, and other information supplied through the Service.
-
Share Link means a link enabling access to an Album,
optionally protected by a password and expiry date.
-
Recipient means an adult person using a Share Link
without needing an Account.
-
Protected Playback / DRM means encryption and stream
access control mechanisms such as Google Widevine and Microsoft
PlayReady and, after launch in a compatible Apple web environment, Apple
FairPlay Streaming, applied depending on device and software
compatibility.
-
Technology Provider means an entity such as Mux to
which the Service Provider entrusts, to the necessary extent, storage or
processing of Content, transcoding, encryption, distribution, or
technical operation of DRM licenses.
-
Digital Service / Service means the safepic features
described in these Terms.
-
Paid Plan means any paid Service variant whose
features, limits, price, term, and renewal rules are presented before
purchase.
-
Subscription means a Paid Plan billed periodically and
automatically renewed until cancelled.
-
Link/Stripe means the entity operating Stripe Managed
Payments and acting as merchant of record for purchases of Paid Plans.
-
Prohibited Content means Content that violates the law
or the rules in section 7.
-
Terms means these safepic Terms of Use together with
the attachments.
-
Content Upload means a Content Provider-initiated
transfer to the Service of specific files identified in the record of a
given upload.
-
Authentication by Google OAuth or one-time code may create a technical
Account record before a contract is concluded.
-
Before access to Account features is granted, the User receives the
current Terms in a manner that allows the User to obtain, save, and
reproduce them free of charge, including as immutable HTML and PDF
documents identified by version number.
-
The contract is concluded and the Account is activated when the
authenticated User selects a checkbox that is unchecked by default and
chooses the button used to submit the acceptance statement. Acceptance
also covers the statements in section 7 and the framework license terms
in section 8.
-
The Service Provider records the Account identifier, version and hash of
the accepted document, acceptance date, and language to the extent
necessary to prove contract formation and license grant.
-
Each later Content Upload is a separate act by which the Content
Provider makes the statements in section 7 and grants a license to the
specific uploaded Content under section 8. Acceptance of the Terms alone
does not grant a license to files that have never been uploaded to the
Service.
-
The Service Provider records, against the upload record, the acceptance
identifier, license grant date, and metadata allowing identification of
the files covered by the license.
-
After successful upload finalization, the acceptance identifier and
license grant date are copied to the Album record.
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Purchase of a Paid Plan takes place through Stripe Managed Payments. The
moment of conclusion of the paid contract, transaction parties, and
purchase confirmation correspond to the information presented in the
payment process and to the Link/Stripe terms.
-
Provisions addressed to a Recipient are made available before the
Recipient uses interactive features such as comments or likes.
-
Merely receiving a Share Link does not mean that the Recipient makes any
statement beyond the rules necessary for lawful access to Content.
4. Scope of the Service and plans
-
The Service is intended for Content Providers - photographers, graphic
designers, photography studios, and graphic studios - and enables them
to provide protected streaming access to Content, for which they hold
the required rights or licenses, to designated adult Recipients.
-
The Service Provider provides Recipients with a streaming service for
Albums. For this purpose it enables creating Albums, storing Photos,
technically transforming them into Derivative Materials, including video
materials, and protected streaming access through Share Links.
-
Video material is encoded, encrypted, and delivered as an HLS stream
protected by Protected Playback mechanisms (DRM). The Service Provider
defines access rules, verifies the Link and password, issues
time-limited playback authorizations, and supports Users and Recipients.
-
Safepic uses Content as the direct licensee of the Content Provider
under section 8. The license does not transfer ownership of Content and
does not allow safepic to use Content beyond the scope necessary to
provide the Service.
-
Mux acts as a Technology Provider, including as distribution partner and
DRM license server operator. This does not make Mux a party to the
contract between the Service Provider and the User or Recipient.
- A Share Link may be protected by a password and expiry date.
- The Service allows Recipients to add likes and comments.
-
Account, Album management, and purchase of Paid Plans are available in
the web application.
-
Free access includes the Account, settings, and demo features or other
features indicated in the Service.
-
The scope of features requiring a Paid Plan follows the current offer
presented before purchase.
-
Expiry of a Paid Plan may limit the features indicated in its offer. It
does not automatically delete existing Content; the Content remains
available to the extent indicated to the User until deletion or
termination of the contract.
5. Technical requirements and specific risks
-
Use of the Service requires an internet connection, up-to-date software,
and a device meeting requirements presented in the Service.
-
Playback of protected Albums requires a compatible device, operating
system, web browser, and availability of required Protected Playback
components.
-
After the relevant feature is launched in a compatible Apple web browser
environment, Apple FairPlay Streaming may be used.
-
The Service may refuse playback if the technical environment does not
meet requirements or threatens Content protection.
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Accepted Photo formats are
JPG, JPEG, PNG, WEBP, and AVIF.
-
Protection against screenshots, recording, and downloading is a
risk-reducing measure and does not guarantee complete protection. It may
be bypassed by methods outside the Service Provider's control, for
example by photographing the screen with another device.
-
Any use of the Apple FairPlay Streaming technology or name does not mean
that Apple sponsors, approves, or certifies safepic or the effectiveness
of Content protection. The Apple FairPlay Streaming name and technology
are used only to describe the playback protection mechanism and in
accordance with Apple rules and guidelines. Apple and FairPlay are
trademarks of Apple Inc., registered in the United States and other
countries. HLS (HTTP Live Streaming) is technology of Apple Inc.
-
Specific risks connected with the Service include takeover of access
credentials, malware, sharing a Link or password with an unauthorized
person, and loss of Content.
-
The User should protect the Account and keep their own copies of
important files.
6. Registration and Account
-
Login is performed through Google OAuth or a one-time code sent by
email.
- One Account is intended for one person.
-
The User is responsible for protecting Account access and promptly
reporting any suspected Account takeover.
-
The Service is intended only for persons aged 18 or older. This applies
to both Account owners and Recipients.
-
The User must hold the rights, consents, and legal bases necessary to
process and make available data of all persons depicted in Photos.
7. Permitted use and Prohibited Content
-
The Content Provider may upload only Content for which the Content
Provider has rights, licenses, consents, and legal bases necessary to
use the Service and grant the licenses and permissions in section 8.
-
At the moment of each Content Upload, the Content Provider represents,
in relation to exactly those files, that the Content Provider owns the
relevant rights or has obtained a license covering at least digital
fixation and reproduction, technical modifications, creation and use of
Derivative Materials, encryption, protected streaming, public or
non-public making available to designated Recipients, and granting the
necessary sublicenses to Technology Providers.
-
The Content Provider also represents that it has permissions or consents
required to make technical changes, exercise derivative rights within
the scope in section 8, and present Content without author attribution
if such use is needed for operation of the selected Service feature.
-
For photographs, graphics, illustrations, and visual designs, the
representation also covers rights to all elements used, in particular
fonts, stock materials, trademarks, likenesses, and other components or
designations to the extent necessary to use the Service.
-
The representations are assigned to an upload record containing metadata
of the specific files. Upon a justified request connected with an
infringement allegation or rights verification, the Content Provider
provides information or documents confirming possession of rights.
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It is prohibited to upload or make available Content:
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constituting child sexual abuse material (CSAM) or otherwise
sexualizing minors;
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that is pornographic, sexual, or depicts nudity of a sexual nature;
- unlawfully inciting violence or hatred, or discriminating;
- depicting extreme violence, cruelty, or graphic content;
- serving criminal activity, fraud, or unlawful trade in goods;
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infringing copyrights, trademarks, privacy, personal rights, or
image rights;
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misleading, constituting spam, or threatening Service security.
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It is prohibited to circumvent security, access restrictions, and
Service limits, to obtain or use DRM keys, tokens, or licenses without
authorization, to disrupt the Service, or to perform unauthorized
vulnerability testing.
-
Measures applied in the event of violation should be proportionate and
may include access restriction, Content removal, Account suspension, or
contract termination.
-
The Service Provider may act without prior warning in the event of
obvious unlawfulness, security threat, CSAM, an obligation resulting
from a public authority decision, or the need to prevent serious harm.
-
Lack of a fee refund does not occur automatically and does not limit
statutory Consumer rights or Link/Stripe refund rights.
8. Rights to Content and license
-
The Content Provider retains rights to uploaded Photos and other own
Content. The license does not limit the Content Provider's right to use
the works or license them to others.
-
At the moment of each Content Upload, the Content Provider grants
directly to the Service Provider - Supplier Patryk Sęk-Heljasiński - a
license separate for each specific item of Content, non-exclusive,
royalty-free, worldwide, and limited to the purpose of providing,
securing, and terminating the Service. The Content Provider is not
entitled to separate remuneration for this license.
-
The license covers the following fields of exploitation and uses, only
to the extent necessary for the Service:
-
fixation and reproduction by digital technique, including creating
copies in device memory, on servers, in Cloudflare R2, Mux systems,
caches, and backups;
-
conversion, compression, resizing, cropping required by technical
features, encoding, transcoding, packaging, and creating thumbnails,
covers, videos, manifests, and HLS segments;
- displaying and playing Content and Derivative Materials;
-
online public making available so that persons authorized to use a
Share Link may access the Content at a place and time chosen by
them;
-
non-public making available and electronic delivery to designated
Recipients through Share Links;
-
encryption and use of Protected Playback mechanisms, including
Google Widevine, Microsoft PlayReady, and, after launch of the
relevant feature, Apple FairPlay Streaming;
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obtaining, generating, and transmitting technical tokens, keys, and
playback licenses.
-
To the extent technical transformations or Derivative Materials
constitute adaptations of a work, the Content Provider authorizes the
Service Provider to exercise and to authorize Technology Providers to
exercise derivative copyrights solely to create and use such materials
in the Service. This permission does not cover independent artistic
adaptations or use outside the Service.
-
The Content Provider authorizes the Service Provider to grant Mux, its
legal successors, subcontractors, and other replacing Technology
Providers limited sublicenses in the fields and scope specified in
paragraphs 2-4, solely to store, process, transcode, package, encrypt,
distribute Content, and technically operate the DRM server and licenses.
-
The sublicense does not authorize a Technology Provider to use Content
for its own advertising purposes, model training, or any other
independent purposes unrelated to providing the Service.
-
The license does not transfer ownership of Content or moral rights to
the Service Provider and does not authorize the Service Provider to use
Content for safepic advertising, model training, or other purposes
unrelated to the Service without a separate legal basis and, if
required, the Content Provider's consent.
-
The license expires after Content is deleted and the technical deletion
cycle is completed, no later than 30 days from the start of the relevant
deletion period, except to the extent required by law or needed to
defend claims. Backups are deleted in the same ordinary cycle and, until
deletion, are not used for other purposes.
-
A Recipient grants an analogous limited license to comments and other
Content that the Recipient supplies through the Service.
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Rights to safepic software, interface, and brand belong to the Service
Provider or its licensors.
9. Moderation and reporting illegal Content
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Contact point for Recipients and Users concerning infringement reports:
contact@safepic.app.
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Contact point for Member State authorities, the European Commission, and
the European Board for Digital Services:
dsa-authorities@safepic.app.
- Supported communication languages are Polish and English.
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A report should include a justification of unlawfulness, exact location
of the Content, contact details of the reporting person, and a statement
of good-faith action.
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A report of intellectual property infringement should additionally
identify the protected work or designation, the basis of the reporter's
entitlement, and the scope of alleged infringement. The Service Provider
may ask the User to provide proof of rights referred to in section 7.
-
Providing first name, last name, and email address is not required when
reporting information concerning sexual offences against minors covered
by applicable provisions.
-
The Service Provider confirms receipt of a report and informs the
reporting person of the decision taken, if it has the person's
electronic contact details.
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A User whose Content has been restricted receives a statement of reasons
and information about available options to challenge the decision,
unless law or safety prohibits providing such information.
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Moderation is performed manually. If automated tools are introduced, the
moderation policy description will be updated before their use.
-
The Service Provider applies obligations under the Digital Services Act
(DSA) appropriate to the nature of the Service and the Service
Provider's status.
10. Rules for Recipients
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A Recipient may use an Album only within the scope intended by the User.
-
Without consent of the rights holder, it is prohibited to copy, record,
download, distribute Content, circumvent technical safeguards, or obtain
or use keys, tokens, and playback licenses outside the Service.
-
The Recipient is responsible for confidentiality of the received Link
and password and should not use in the Service a password used in other
services.
- The User may not knowingly provide a Link to a person under 18.
- Recipient comments are subject to sections 7-9.
11. Limits and fair use
-
The Service is subject to limits on storage, monthly upload transfer,
downloads, Photo size, and invitations sent.
-
Current limits are presented in the Service or on the Plan page before
purchase.
-
After a limit is exceeded, the relevant feature may be temporarily
restricted.
-
Material changes to limits for an active Subscription require the rules
in section 18 and may not violate statutory Consumer rights.
12. Stripe Managed Payments, prices, and Paid Plans
- Paid Plans are purchased through Stripe Managed Payments.
-
Link/Stripe acts as merchant of record for transactions and, within the
supported scope, is responsible for payment collection, indirect taxes,
transaction documents, transaction support, payment disputes, and part
of refund decisions.
-
The Service Provider is responsible for delivery and product support of
safepic.
-
Price, currency, taxes, billing period, and accepted payment methods are
presented before the order is placed in the Link/Stripe process.
- The Service Provider does not store full payment card data.
-
If the selected Paid Plan is a Subscription, it renews automatically
until cancelled.
-
Cancellation of a Subscription preserves access until the end of the
paid period unless laws or a Link/Stripe decision provide otherwise.
-
A voluntary pro-rata refund for an unused part of a started period is
not guaranteed. This does not limit withdrawal rights, rights for
non-conformity of the Service, or rights granted by Link/Stripe.
-
The User is informed in advance of a change to the price of a renewable
Subscription. The new price applies from the next period and the User
may cancel the Plan earlier.
13. Consumer withdrawal right
-
A Consumer may withdraw from a distance contract within 14 days of its
conclusion without giving a reason, subject to statutory exceptions.
-
Starting provision of the Service before that period expires requires
the Consumer's express request.
-
If the Consumer subsequently withdraws from the contract, the Consumer
may be required to pay an amount proportionate to the performance
provided until withdrawal.
-
In relation to a paid service, the withdrawal right expires after full
performance only if requirements concerning prior consent, information,
and acknowledgement of that information have been met.
-
Merely starting a monthly Subscription does not automatically cause loss
of the withdrawal right.
-
The withdrawal statement may be submitted according to Link/Stripe
instructions or sent to
contact@safepic.app.
-
The Service Provider and Link/Stripe cooperate on correct settlement of
withdrawal according to the applicable division of responsibilities.
-
Business Users do not have a withdrawal right, except for protection
granted to Entrepreneurs with consumer rights.
Addressee: Supplier Patryk Sęk-Heljasiński, Czerwonka-Parcel 4, 96-500
Czerwonka-Parcel, Poland, contact@safepic.app
I/We hereby give notice that I/we withdraw from the contract concerning
the Paid Plan.
Contract conclusion date: [...]
Full name: [...]
Account email address: [...]
Consumer address: [...]
Date: [...]
Signature - only if this form is submitted on paper: [...]
-
The Service Provider supplies the Service without undue delay after
conclusion of the relevant contract and is liable to a Consumer for
conformity with the contract during the period of supply.
-
The Service should correspond to the description, functionality,
compatibility, availability, continuity, and security that a Consumer
may reasonably expect considering the Terms, technical requirements, and
public assurances.
-
The Service Provider supplies updates, including security updates,
necessary to preserve conformity of the Service.
-
In the event of lack of conformity, the Consumer may request that the
Service be brought into conformity and, in cases provided by law, price
reduction or withdrawal from the contract.
-
After withdrawal or termination of the contract, the Service Provider
makes available, upon request, Content created or supplied by the
Consumer where required by law, within a reasonable time and in a
commonly used format.
-
Provisions on availability, backups, and liability do not limit Consumer
rights under mandatory law.
15. Liability and availability
-
The Service Provider may perform technical works and does not guarantee
availability free from every interruption, but this does not limit
statutory liability toward Consumers.
-
The User should keep their own copies of important Photos. The Service
is not a dedicated archiving or backup system.
-
The Service Provider does not guarantee full effectiveness of
anti-copying safeguards.
-
Toward Business Users, to the extent permitted by law, liability for
lost profits and indirect damages is excluded.
-
B2B liability limitations do not apply to damage for which liability
cannot be excluded or to intentional breach of duties by the Service
Provider.
-
The User's obligation to cover justified third-party claims applies to
culpable breach of law or the Terms and does not limit Consumer rights.
16. Contract termination, deletion, and 30-day retention
-
The User may terminate the contract and request Account deletion by
contacting support at
contact@safepic.app.
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The Service Provider may verify the identity of the person making the
request.
-
The User may delete individual Albums using the feature available in the
web interface.
-
Data is normally stored for the duration of the active Account or Album.
The deletion period starts, respectively, after an effective Account
deletion request or after Album deletion.
-
The Account, Albums, Photos, Derivative Materials, Share Links, invited
persons' addresses, comments, and likes are deleted or anonymized no
later than 30 days from the start of the relevant
deletion period.
-
The period includes deletion from active systems and the ordinary backup
cycle, to the extent under the Service Provider's control.
-
Only data required by law, necessary for settlements, or necessary to
defend claims may be stored longer. Evidence of acceptance of the Terms
and license grants is stored for 6 years from contract termination or
Account deletion solely to establish, pursue, or defend claims.
-
Stripe/Link may store transaction data as an independent controller
under its own documents.
-
The Service Provider may terminate the contract due to a material or
repeated breach of the Terms, while respecting proportionality,
statement-of-reasons requirements, and Consumer rights.
17. Complaints and out-of-court dispute resolution
-
Complaints, including those concerning conformity of the Digital
Service, may be sent to
contact@safepic.app.
-
A complaint should identify the Account, problem, circumstances, and the
User's request.
-
A response to a Consumer complaint will be provided within 14 days,
unless mandatory law provides a more favorable deadline.
-
Complaints concerning only payment, transaction document, or payment
dispute may be handled by Link/Stripe under its terms.
-
A Consumer may use competent ADR bodies, consumer ombudsmen, and
consumer protection authorities.
-
The Service Provider does not undertake to participate in voluntary
proceedings before any specific out-of-court dispute resolution body
unless such obligation results from mandatory law. A Consumer may use
ADR bodies and authorities competent under applicable provisions.
18. Changes to the Service, limits, and price
-
The Service Provider may change the Service where justified by a change
in law, security, technology, providers, abuse prevention, or feature
development.
-
A change may not cause additional costs in the ongoing billing period.
-
A change that materially and negatively affects a Consumer's access to
or use of the Service must be notified sufficiently in advance on a
durable medium, stating the nature of the change, date, and available
remedies.
-
A Consumer may terminate the contract without notice in cases and within
deadlines specified by law, in particular where a materially adverse
change does not allow maintaining the Service unchanged without
additional cost.
-
Discontinuation of the entire Service requires appropriate advance
notice and settlement of the unused period in accordance with law and
Link/Stripe rules.
19. Changes to the Terms
-
The Terms may be changed for legal or security reasons, changes to the
Service, providers, payments, or the need to remove ambiguities.
-
Changes material to an ongoing contract require prior notice by email or
on another durable medium and indication of the effective date.
-
If a change materially worsens the User's situation, the User may
terminate the contract before it takes effect, subject to special
Consumer rights.
-
A change to the license scope in section 8 or rights representations in
section 7 requires express renewed acceptance of the new Terms version
before further use of Account features.
-
Technical, linguistic, or editorial changes that do not change User
rights and obligations or the license scope do not require renewed
acceptance, unless law provides otherwise.
20. Personal data
-
Rules for personal data processing are set out in the safepic Privacy
Policy.
-
In B2B relationships, where the User determines the purposes and means
of processing personal data in Albums, the Service Provider acts as
processor.
-
Data processing terms are set out in Attachment No. 2, which forms an
integral part of the Terms.
-
Attachment No. 2 applies automatically to a Business User who uses the
Service to process personal data as a controller and is accepted
electronically together with the Terms.
-
Attachment No. 2 does not apply to a User using the Service solely
privately.
21. Governing law and final provisions
-
Polish law governs, without depriving a Consumer of protection granted
by mandatory provisions of the country of the Consumer's habitual
residence.
-
Disputes with Business Users are resolved by the court competent for the
Service Provider's registered address, except where mandatory provisions
provide otherwise.
- For Consumers, jurisdiction follows applicable provisions.
-
Notices are sent to the Account email address or provided in the web
interface. If law requires a durable medium, the notice must allow
saving and reproduction.
-
The Service Provider may assign the contract in connection with
reorganization or transfer of the enterprise, without limiting User
rights and after required notice.
-
Invalidity of one provision does not affect the remaining provisions.
Attachment No. 2 - data processing terms for B2B customers
1. Scope and term of the Attachment
-
This Attachment constitutes a data processing agreement within the
meaning of Article 28 GDPR and is an integral part of the Terms.
-
This Attachment binds the Business User who uses the Service to process
personal data as controller and the Service Provider.
-
Electronic acceptance of the Terms also means acceptance of this
Attachment.
-
This Attachment does not apply to processing where the Service Provider
acts as an independent controller or to a User using the Service solely
privately.
2. Roles of the parties
-
The Business User is the controller of personal data entrusted in Albums
and determines the purposes and means of processing.
-
The Service Provider is the processor of that data under documented
instructions of the Business User.
-
The Service Provider remains an independent controller of Account,
billing, security, abuse prevention, analytics, and own legal-obligation
data, as described in the Privacy Policy.
3. Subject matter and duration of processing
-
The subject matter of processing is hosting, organization, technical
transformation, protection, and making available data contained in
Albums and performing other Service features selected by the Business
User.
-
Processing lasts for the period during which the Business User uses the
Service and until completion of data deletion in accordance with the
Business User's instruction, the Terms, and law.
-
After Album deletion or an effective Account deletion request, entrusted
data is deleted or anonymized no later than within 30 days, subject to
any further storage obligation resulting from law.
4. Nature and purpose of processing
-
Processing may include collection, fixation, organization, storage,
retrieval, consultation, technical transformation, disclosure,
restriction, erasure, and anonymization of data.
-
The purpose of processing is:
- storing and organizing Photos;
-
creating videos, thumbnails, covers, and other Derivative Materials;
-
protecting Albums and making them available to adult Recipients;
- operating comments and likes;
-
security, technical support, and performance of features selected by
the Business User.
5. Types of personal data
-
Entrusted data may include:
- Photos and data of persons depicted in them;
-
file names, Album names, dimensions, sizes, and other metadata;
- email addresses of invited Recipients;
- comments, likes, identifiers, and Share Link data;
-
other personal data placed in Content by the Business User or
persons acting on the Business User's instruction.
-
Data may reveal special categories of personal data. The Business User
may entrust such data only if it has an appropriate legal basis and has
implemented safeguards required by Article 9 GDPR.
6. Categories of data subjects
-
Entrusted data may relate to:
- persons depicted in Photos;
-
the Business User's customers, employees, collaborators,
contractors, and guests;
- adult Recipients and invited persons;
-
other persons whose data the Business User lawfully placed in
Content.
7. Documented instructions
-
The Business User's instructions are actions performed by the Business
User using Service features, Account and Album settings, and additional
lawful instructions agreed with the Service Provider in documentary
form.
-
An instruction concerning data transfer outside the EEA must comply with
section 12 of this Attachment.
-
If, in the Service Provider's opinion, an instruction infringes GDPR or
other data protection laws, the Service Provider promptly informs the
Business User and may suspend performance until the instruction is
changed or lawfulness is confirmed.
-
The Service Provider may process data without an instruction if required
by Union or Member State law. The Service Provider informs the Business
User of that obligation before processing starts unless law prohibits
providing that information.
8. Service Provider obligations
-
The Service Provider:
-
processes data only on documented instructions of the Business User,
except for statutory obligations;
-
ensures that persons authorized to process data are bound by
confidentiality;
-
applies technical and organizational measures appropriate to the
risk in accordance with Article 32 GDPR;
-
as far as possible, helps the Business User fulfill data subject
rights;
-
helps the Business User fulfill obligations concerning security,
breaches, data protection impact assessments, and prior
consultations with an authority;
-
informs the Business User of a breach of entrusted data without
undue delay after becoming aware of it;
-
after the end of supply, at the Business User's choice, enables
return of data in an available, commonly used format or deletes it,
unless law requires further storage;
-
makes available information necessary to demonstrate compliance with
Article 28 GDPR;
- cooperates in audits under section 11 of this Attachment.
9. Business User obligations
-
The Business User:
-
ensures an appropriate legal basis for each processing and
entrustment;
- performs information duties toward data subjects;
-
is responsible for handling data subject requests and lawfulness of
issued instructions;
-
provides only data that is adequate and necessary for the Business
User's own lawful purposes;
-
does not provide Prohibited Content or data whose processing is
unlawful;
-
independently assesses the need to conduct a data protection impact
assessment, consult an authority, or apply additional safeguards;
-
informs the Service Provider of special risks that the Service
Provider cannot reasonably determine from normal Service use;
-
keeps its own copy of data if needed to perform its duties as
controller.
10. Sub-processors
-
The Business User grants general authorization for the Service Provider
to use Cloudflare, PlanetScale, Mux, PostHog, and other technical
providers indicated in the current Privacy Policy as further processors,
to the extent they process entrusted data.
-
The Service Provider imposes on a sub-processor, by contract, data
protection obligations no less strict than those in this Attachment.
-
The Service Provider remains responsible for performance of
sub-processor obligations to the extent required by GDPR.
-
The Service Provider informs the Business User by email at least 14 days
in advance of planned addition or replacement of a sub-processor.
-
The period in paragraph 4 does not apply where an urgent change is
necessary for security or legal reasons; then information is provided
without undue delay.
-
The Business User may object on justified data protection grounds within
7 days of receiving the information.
-
The parties will make a reasonable attempt to resolve the objection. If
this is not possible, the Business User may stop using the feature
requiring the sub-processor or terminate the contract before processing
by that sub-processor starts.
-
In the first instance, the Service Provider may demonstrate compliance
using current certificates, independent-auditor reports, descriptions of
security measures, and responses to a justified Business User
questionnaire.
-
If this information is insufficient, the Business User may conduct an
audit no more often than once every 12 months, after at least 30 days'
notice, during business hours and without access to other customers'
data.
-
Frequency and notice limits do not apply where an audit is required by
an authority, there has been a breach concerning the Business User's
data, or there is a justified suspicion of material non-compliance.
-
The Business User bears justified audit costs unless the audit shows a
material breach of this Attachment by the Service Provider.
12. International transfers and location
-
The Service Provider may transfer data outside the EEA only on
documented instructions of the Business User or where a valid transfer
mechanism is ensured, such as an adequacy decision, EU-US Data Privacy
Framework, or standard contractual clauses together with required
supplementary measures.
-
The production PlanetScale PostgreSQL database operates in AWS region
eu-central-1 in Frankfurt. No replicas are created outside
that region without prior document update, transfer assessment, and
application of appropriate safeguards.
-
Other sub-processors may use infrastructure or support outside the EEA
according to mechanisms described in the Privacy Policy and agreements
concluded with them.
13. End of processing
-
Before completion of deletion, the Business User may download data using
available features or request return in an available, commonly used
format, if return is technically possible and does not infringe rights
of others.
-
After the end of supply, the Service Provider deletes or anonymizes
entrusted data within 30 days, including in controlled backups, unless
law requires further storage.
-
After deletion is completed, the Service Provider confirms deletion upon
a justified request of the Business User.
14. Priority and liability
-
In the event of conflict, this Attachment prevails over the Terms only
with respect to processing of entrusted data.
-
In payment, contract termination, and liability matters, the Terms apply
unless this Attachment or mandatory law provides otherwise.
-
This Attachment remains in force for the period during which the Service
Provider processes entrusted data, including after termination of the
main contract to the extent obligations by their nature survive.
Attachment No. 3 - acceptance statement text
For version 2026-07-06, the User makes the following statement by
selecting a checkbox that is unchecked by default and choosing the “Accept
and continue” button:
I accept the Terms of Use version 2026-07-06, including section 7
(rights statements) and section 8, under which, upon uploading Content,
I grant the Service Provider a non-exclusive, royalty-free license
necessary to provide and secure the Service. I confirm that I am
authorized to grant it.